Last Updated: March 12th, 2008
We are committed to protecting your privacy. The purpose of the Privacy Policy is to ensure that you understand exactly what information
we collect, how we use that information, and the choices you have with regard to the collection and use of your personal information.
You should know:
- If you are just browsing the apicentr website, we may collect information about your Internet Protocol address, what pages you browse and the date and time that you visited.
- When you join apicentr, we collect limited account information and store and maintain your account information and audio messages on our secure servers.
- We will never rent, sell or share information that personally identifies you for marketing purposes without your express permission.
- You can update your account information and preferences at any time.
- You can delete your account at any time.
- To comply with relevant international children's online privacy laws, at this time apicentr is only available to users who are at least 13 years old. If you are under 13, please do not use apicentr.
What types of personal information do we collect and how do we use it?
As described in detail below, we collect and process personal information to operate an authentication service, improve security and provide customer support.
Account registration information. When you create an account with apicentr, we will request some personal information, including your first and last name, your country and your email address.
apicentr account contents and usage. The contents of your apicentr account are stored and maintained on our servers in order to provide
the service. Our computers process the information in your account for various purposes, including formatting and displaying the information to you,
backing up your account, and other purposes relating to offering you apicentr.
Our employees and agents do not normally access the contents of any account, unless you specifically request them to do so
(for example, if you are having technical difficulties accessing your account) or if required by law, to maintain our system, or to protect apicentr
or the public. You do, however, agree that we may monitor, edit or disclose your personal information, including the content of your media, if required
to do so in order to comply with any valid legal process (such as a search warrant, subpoena, statute, or court order), or legitimate governmental request,
to investigate a complaint or as otherwise provided in this Privacy Policy and the apicentr Terms of Use.
SUBJECT TO THESE LIMITED EXCEPTIONS, NO apicentr EMPLOYEE OR AGENT WILL EVER VIEW YOUR MEDIA DATA.
We also may collect information about the use of your account, such as how much storage you are using, how often you log in and other information related
to your registration and use of apicentr. We may also track media files in your account to record the time a recipient viewed a message.
We will never ACCESS ONE OF YOUR media files except with your permission or as otherwise permitted in this Privacy Policy or in our Terms of Use.
Although we may publish aggregated information relating to the use of our services by all users, we will never sell, rent or share your personal information,
including your apicentr address or media files with any third parties for marketing purposes without your express permission.
Cookies & Log information
Cookies: A cookie is a small data file that our server sends to your computer when you first visit the apicentr website.
As with most website cookies, our cookies include an identification number that is unique to the computer you are using.
This identifier helps us better understand our user base and how they are using our site and services.
When you visit apicentr and create an apicentr account, we set and access cookies on your computer.
We use cookies for a number of reasons, such as recognizing you when you visit the site, displaying the site according to your chosen user
settings for language, and maintaining the security of your account. We may also use the cookies to collect aggregated information about the
use of apicentr to maintain, analyze and improve the service.
We do not use cookies to store information such as credit card numbers, telephone numbers or other sensitive information. A cookie is not an executable program and cannot do anything to harm your computer.
We believe our cookies improve the quality of our services. If you prefer, however, you can reset your browser so that it refuses all cookies, or notifies you when your computer receives a cookie.
Although you may still be able to use some parts of apicentr, other parts of the site may not be available if you refuse cookies.
Log information: When you use your apicentr account, we collect certain information (the same information that most web sites collect when you log on to their websites).
This information, contained in the "header" of your request to access the apicentr page, usually includes the browser type you used, your Internet Protocol address, and
the date and time of day. In addition, we log the unique ID provided by our cookie.
We need this information to help us provide our services to you. For example, we need to validate your identity in order to maintain the security of your account.
We also need to know what Internet Protocol address your query came from so we can send the appropriate pages back to you.
In addition, we log this information for internal business purposes. For example, this log information helps us determine how well our services are working so we can continually improve the quality of apicentr.
The log information is also important for security, audit, quality improvement, and other internal business purposes.
Communications Policy
We may send you information by email related to your apicentr account or other apicentr services that may best improve your experience with using apicentr. You may receive the following emails:
- Administration and notification emails
- Customer care and any other emails about apicentr for your benefit
We consider that the above emails are essential to the provision of the service. However you can unsubscribe from 2. above at any time.
When we may disclose your information
If you are responsible for referring someone to apicentr, we may disclose your first name to the person you have referred to apicentr, when that person signs up to apicentr.
Beyond this, we do not disclose your personal identifying information, or the content of apicentr media, to third parties unless we believe we are required to do so by law or
have a good faith belief that such access, preservation or disclosure is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or governmental request,
(b) enforce the apicentr Terms of Use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues
(including, without limitation, the filtering of spam), (d) respond to user support requests, or (e) protect the rights, property or safety of apicentr, its users and the public.
Transfer of Information
Personal information collected by apicentr may be stored and processed in the USA, New Zealand or any other country in which apicentr Limited or its agents maintain facilities.
By using apicentr, you consent to any such transfer of information outside of your country.
We reserve the right to transfer your personal information, and messages stored on our servers, in the event of a transfer of ownership of apicentr, such as acquisition by or merger with another company.
We will notify you before we transfer information and messages to a transferee only if such transferee has a materially different privacy policy.
Updating your information
You can change your apicentr account settings at any time.
How do we safeguard your information?
Our intent is to strictly protect the security of your personal information and carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
We have put in place appropriate physical, electronic and managerial procedures to safeguard and secure information we collect from you, including the use of encryption when collecting or transferring personal and / or sensitive information.
We focus significant time and resources to ensure that our employees and agents cannot misuse user accounts and personal information.
However, we do authorize a limited number of employees and agents to access user accounts.
We train our employees and agents about the importance of maintaining user privacy. We record their access to user accounts and personal information.
Our employees are also contractually required to access accounts and log data only for quality, security, legal, audit, and other internal business purposes.
Under no circumstance will our employees and agents access your media files except in the limited circumstances specified in this Privacy Policy and our Terms of Use.
We implement technology and procedures to try to make sure that external parties cannot access or modify users' personal information on our servers.
These technologies and procedures include industry standard methods as well as our own proprietary methods.
Each apicentr message creates a unique URL that links to the message on our server.
Any person that knows the URL code will have access to the message.
How do we notify you of changes to our privacy policy?
We reserve the right to change our Privacy Policy. If we make any significant changes, we will notify you by posting a notice of such changes on the apicentr website.
Data Retention
We may keep one or more backup copies of media files so that we can recover and restore accounts in case of errors or system failure.
Even if you have deleted your media files or your account is no longer active, media files may remain on our backup systems for some period of time.
This is standard practice in the media publishing industry.
We will make reasonable efforts to remove deleted information from our systems as quickly as is practical.
Enforcement
If you believe for any reason that we have not adhered to our Privacy Policy, please contact us and we will act promptly to investigate, correct as appropriate, and advise you of the correction.
Please identify the issue as a Privacy Policy concern in your communication to us.
More Information
If you have additional questions, please contact us at:
TeleMessenger Solutions Limited
9/41 Sir William Pickering Drive
P O Box 39156
Christchurch
New Zealand
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